The guarantee for a successful holiday

Reservations prior to the March 17, 2020 lockdown

During the period of confinement, stays in our campsite are cancelled.

According to the tourism ordinance “2020-315” of 26 March 2020, advance payments will be transformed into a “voucher” that can be used for 18 months.

The balances due for stays during this period will not be claimed.

You can at any time, ask the campsite to postpone your stay for a later date in 2020 or 2021. The campsite undertakes not to increase its rates in 2021.

The rates may be more or less expensive, if the number of people or the period chosen are different from the initial reservation.

In the event of non-renewal of the stay, and at the end of the validity of the credit note, a refund may be requested from the campsite.

Stays planned after de confinement or booked after 26th March 2020 will be subject to the general law of our general terms and conditions.

Cancellation insurance :

If you have taken out cancellation insurance through the campsite, it will only work if you are ill, or refused leave or unemployment .

This insurance, like all the others by the way, does not cover the cancellation of your stay for pandemic. But don’t worry, the totality of your deposit will be transformed into a “voucher”, including your insurance costs.

Tip: If you have a stay planned for this summer, wait until you know the authorized opening dates of the campsite. You will then be able to decide whether to postpone or maintain your stay.

Sanitary measures

During the period of confinement, the campsite undertakes to completely disinfect each rental unit, as well as all public areas (games, sanitary facilities, reception, etc.).

We have signed the Campings Clean Care + charter.

Whenever possible, masks, gloves and hydroalcoholic gel will be available at the reception desk.

It is of course preferable that you are equipped before your arrival at the campsite.

We will comply with the sanitary standards in force for the catering. Take-away sales with order taking and deliveries on the pitch.

Economic measures

The campsite is making every effort to get through this pandemic and to cope with the cash flow difficulties.

Our staff will certainly be reduced, but we will do our utmost to ensure that you have an excellent stay in our region.